CANCELLATION POLICY

We have over 20 years of house clearance experience under our belt. We hold all the qualifications and relevant skills to efficiently and safely complete your house clearance. No matter where in Scotland you need an house clearance, then look no further than House Clearance Scotland Ltd

Our cancellation policy at House Clearance Scotland Ltd is designed to ensure transparency and fairness for both our valued customers and our operations. We understand that circumstances can change, and we want to provide clear guidelines for cancellations. Please take a moment to review our cancellation policy outlined below:

Cancellation Fees Based on Notice Period:

4 Weeks Notice

If you decide to cancel your scheduled job with a notice of 4 weeks or more, a cancellation fee of 20% of the full quote price will apply.

3 Weeks Notice

Should you choose to cancel within a notice period of 3 weeks, a cancellation fee of 40% of the full quote price will be charged.

2 Weeks Notice

Cancellations made with 2 weeks' notice will incur a cancellation fee of 60% of the full quote price.

1 Weeks Notice

If you decide to cancel your scheduled job with a notice of 1 week or less, a cancellation fee of 80% of the full quote price will apply.


We understand that unforeseen circumstances may arise, leading to the need for a cancellation. However, as we allocate resources and time to provide you with the best service possible, these cancellation fees help cover the costs associated with managing changes to our schedule.

We recommend reaching out to our customer support team as soon as possible if you need to make changes to your scheduled job. We're here to assist you and address any questions or concerns you may have regarding our cancellation policy. Thank you for choosing House Clearance Scotland Ltd for your clearance needs.

Please note that this cancellation policy is subject to change, and any updates will be reflected on our website.

If you have any further inquiries or require assistance, please don't hesitate to contact us. Your satisfaction is our priority.

Other Policies:
Terms & Conditions
Privacy Policy

Require our assistance with your house clearance?

Whether you are in need of a house clearance for probate, your estate or hoarder clearance for your flat, cottage or home, then we are able to clear it all. We will always aim to go the extra mile to make sure our customers are properly satisfied, especially to clear any property in a way that fulfils the wishes of the deceased in a respectful and empathetic manner. We always go over and above to be eco-friendly, and we believe our 'Zero to Landfill' Policy is a key factor in our success. This policy ensures that everything we take during a house clearance is either reused, donated to local communities and charities, upcycled, and recycled.


To find out more information on our range of services, please feel free to go to our Services page, or simply get in touch with us. Our team is more than happy to offer friendly advice.

Areas We Cover

If you require a quality house clearance company to complete a part, or complete house clearance, no matter where in scotland, we can help!

House Clearance Edinburgh

Roslin – Morningside – Bruntsfield 

Peebles – Marchmont – Gorebridge – Juniper Green – Tranent

House Clearance Fife

Kirkcaldy – Crail – Cupar – Dunfermline – Leuchars – Lundin Links – Elie – Pittenweem – St. Andrews – St. Monans

House Clearance Glasgow

Bearsden – Milngavie – Cathcart – Cumbernauld – Hillhead – Govan – Muirend – Partick

Services

House Clearances

Bereavement House Clearances

Probate House Clearances

End of tenancy Clearance

Areas Covered

House Clearance Scotland Ltd travel throughout the whole of Scotland to apply our eco-friendly ethos to the house clearance process.

© 2023 House Clearance Scotland Ltd - Registered Office: Summit House, 4-5 Mitchell Street, Edinburgh, EH6 7BD