TERMS & CONDITIONS

We have over 20 years of house clearance experience under our belt. We hold all the qualifications and relevant skills to efficiently and safely complete your house clearance. No matter where in Scotland you need an house clearance, then look no further than House Clearance Scotland Ltd

Please note the definitions below used in this document, which outlines the Terms & Conditions employed by House Clearance Scotland Ltd.

Client

Client refers to the individual or business specified in any quotation, estimate, or booking confirmation. Additionally, any authorised delegate of that Client whom House Clearance Scotland has either proposed or consented to deliver Services to, is governed by these Terms and Conditions.

Property

Property denotes the specific location, area, or venue where the Client has directed the tasks to be executed. This can encompass several sites.

Company

House Clearance Scotland Ltd (hereinafter referred to as “House Clearance Scotland”) Is a company registered in Scotland with Company Number SC631703 and whose registered office is at Summit House, 4-5 Mitchell Street, Edinburgh, Scotland, EH6 7BD.

Services

Services refer to the tasks undertaken, encompassing activities such as removal, clearance, recycling, cleaning, and destruction, as offered by House Clearance Scotland to the Client, detailed in a quotation, estimate, or booking affirmation, or as mutually consented, whether in written form or through verbal agreement.

Our Services are carried out on the following basis:

  1. All work and services undertaken by House Clearance Scotland are subject to these terms and conditions. They are deemed to have been accepted by the Client by accepting the quotation and prior to the services taking place.

  2. The Client agrees that prior to the Services being carried out, all items not to be cleared have been taken from the Property beforehand or are clearly identified as "not to be taken" to avoid any confusion. Anything else will be cleared and reused accordingly.

  3. By accepting these terms and conditions the Client warrants House Clearance Scotland the full authority to collect and recycle/reuse of the contents of the Property as seen fit, through donation, eco-friendly recycling, resale or reuse.

  4. Any quotation is conditional upon the job being as described by the Client or viewed by House Clearance Scotland employees. Should House Clearance Scotland subsequently discover that the job is not as described and will require larger costs than the information provided, the quotation will be adjusted accordingly.

  5. The Client shall indemnify House Clearance Scotland from any cost or expense suffered or incurred from any third party because of the Client not having the authority to clear the Property.

  6. The Client confirms that all paperwork, computer hardware or the likes that House Clearance Scotland remove from the Property is not of a confidential nature and can be recycled through the normal channels. Any items containing confidential information which requires shredding or drives wipes should be identified. The Client shall indemnify House Clearance Scotland from any claim of data breach that may arise from any third party because you have not taken the necessary precautions regarding data protection.

  7. The Client must inform House Clearance Scotland of any items within the Property which contains hazardous materials or hazardous waste, i.e Asbestos, Sharps, Chemical or Biological Waste.

  8. House Clearance Scotland will endeavour to undertake the clearance on the date and time agreed but there may be delays due to circumstances beyond control, in this case the Client will be informed, and if necessary, arrange a revised date as soon as possible.

Payment Policy

For domestic clearances payment must be made prior or on the day of completion of the clearance by card payment or bank transfer, via our online payment system or unless otherwise agreed. All costs are subject to VAT. For commercial clearances payment terms will be as agreed between House Clearance Scotland and the Client.

Cancellation Policy:

Our cancellation policy at House Clearance Scotland Ltd is designed to ensure transparency and fairness for both our valued customers and our operations. We understand that circumstances can change, and we want to provide clear guidelines for cancellations.

A cancellation of 20% may be applicable depending on the timeframe of cancellation. We review it on a case basis, as we understand that bereavements and moving home are emotional times and we wish to be respectful and compassionate.

Privacy Policy:

The team at House Clearance Scotland respects every individual's right to personal privacy. Any images used for marketing purposes will not contain any personal information of the Client. The Client should inform House Clearance Scotland should they not wish their Property to be photographed for use by House Clearance Scotland Marketing.

Please take a moment to review our Full Privacy Policy

Other Policies:
Privacy Policy

Require our assistance with your house clearance?

Whether you are in need of a house clearance for probate, your estate or hoarder clearance for your flat, cottage or home, then we are able to clear it all. We will always aim to go the extra mile to make sure our customers are properly satisfied, especially to clear any property in a way that fulfils the wishes of the deceased in a respectful and empathetic manner. We always go over and above to be eco-friendly, and we believe our 'Zero to Landfill' Policy is a key factor in our success. This policy ensures that everything we take during a house clearance is either reused, donated to local communities and charities, upcycled, and recycled.


To find out more information on our range of services, please feel free to go to our Services page, or simply get in touch with us. Our team is more than happy to offer friendly advice.

Areas We Cover

If you require a quality house clearance company to complete a part, or complete house clearance, no matter where in scotland, we can help!

House Clearance Edinburgh

Roslin – Morningside – Bruntsfield 

Peebles – Marchmont – Gorebridge – Juniper Green – Tranent

House Clearance Fife

Kirkcaldy – Crail – Cupar – Dunfermline – Leuchars – Lundin Links – Elie – Pittenweem – St. Andrews – St. Monans

House Clearance Glasgow

Bearsden – Milngavie – Cathcart – Cumbernauld – Hillhead – Govan – Muirend – Partick

Services

House Clearances

Bereavement House Clearances

Probate House Clearances

End of tenancy Clearance

Areas Covered

House Clearance Scotland Ltd travel throughout the whole of Scotland to apply our eco-friendly ethos to the house clearance process.

© 2023 House Clearance Scotland Ltd - Registered Office: Summit House, 4-5 Mitchell Street, Edinburgh, EH6 7BD