PRIVACY POLICY

Effective Date: 17th August 2023

Welcome to House Clearance Scotland Ltd. Your privacy is of utmost importance to us. This policy provides a comprehensive overview of how we collect, use, and safeguard your personal information when you interact with our website, https://houseclearancescotlandltd.com (hereinafter referred to as the "Service").

Our primary purpose in using your data is to enhance and deliver the Service effectively. By engaging with the Service, you consent to our method of collecting and processing your information as detailed in this policy. Any terms in this Privacy Policy that aren't explicitly defined take their meaning from our Terms and Conditions, which can be found at https://houseclearancescotlandltd.com

1. Definitions:

• Service: Our website, https://houseclearancescotlandltd.com.
• Personal Data: Information that can identify an individual, either directly or in combination with other data we possess.
• Usage Data: Data collected automatically from using the Service, such as the duration of a page visit.
• Cookies: Small data files stored on your device.
• Data Controller: The entity that determines the purposes and means of processing personal data. For this policy, it's us, House Clearance Scotland Ltd.
• Data Processors (or Service Providers): Third parties who process data on our behalf.
• Data Subject (or User): An individual using our Service.

2. Information Collection:

We gather various types of information to provide and improve our Service.

Personal Data: While using our Service, we may ask for:

• Email address
• First and last name
• Phone number
• Address, city, and postcode
• Cookies and Usage Data

We may use your Personal Data to send newsletters, promotional content, or other materials. You can opt-out of these communications at any time.

Usage Data: This includes data like your IP address, browser type, browser version, the pages you visit on our Service, the time and date of your visit, time spent on pages, and other diagnostic data.

Location Data: With your permission, we may collect and use information about your location. You can enable or disable location services through your device settings.

3. Tracking & Cookies:

We use cookies and similar tracking technologies to monitor the activity on our Service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not be accessible.

4. Use of Data:

We use the collected data for:

• Notifying you about changes to our Service.
• Allowing participation in interactive features.
• Providing customer support.
• Gathering analysis to improve our Service.
• Monitoring its usage.
• Detecting and addressing technical issues.
• Informing you about news, offers, and events related to your interests.

5. Legal Basis for Processing (GDPR):

For users in the European Economic Area (EEA), our legal basis for collecting and using your personal data includes:

• Contractual obligations.
• Legitimate interests unless overridden by your rights.
• Transaction processing.
• Legal compliance.

6. Data Retention:

We retain your Personal Data only for as long as necessary for the purposes set out in this policy. Usage Data is retained for internal analysis purposes.

7. Data Transfer:

Your data may be transferred to systems outside your jurisdiction where data protection laws may differ. By consenting to this policy, you agree to this transfer.

8. Data Disclosure:

We may disclose your data if required by law or in response to valid requests from public authorities.

9. Data Security:

While we strive to use commercially acceptable means to protect your data, no method of electronic storage is 100% secure.

10. Your Rights (GDPR):

For users in the EEA, you have rights to access, correct, or delete your data. Contact us if you need assistance.

11. Service Providers:

We may employ third-party companies to facilitate our Service, provide the Service on our behalf, or assist in analyzing our Service's use.

12. Analytics:

We may use third-party analytics providers, such as Google Analytics, to evaluate the use of our Service.

13. Behavioural Remarketing:

We use remarketing services, like Google AdWords and Facebook, to advertise on third-party websites after you've interacted with our Service.

14. External Links:

Our Service may contain links to external sites. We are not responsible for the content or practices of these sites.

15. Children's Privacy:

Our Service is not intended for individuals under 18. We do not knowingly collect data from children under 18.

16. Changes to This Policy:

We may update our Privacy Policy occasionally by posting the new policy on this page and updating the effective date.

17. Contact Us:

For any questions or concerns:

• Email: info@houseclearancescotlandltd.com
• Phone: 0333 577 8825
• Mail: Summit House, 4-5 Mitchell Street, Edinburgh, EH6 7BD

Other policies:
Terms & Conditions
Cancellation Policy